Security and routine minor updates follow nightly checks. Major changes receive more cautious handling. Restore points, key-page visual checks and rollback are used where supported.
Daily offsite backups
A recovery point, with 90 days of history.
How it works & limits
Files and database are backed up daily. History builds from the day your site is connected. Restoring depends on a usable backup and your hosting environment; changes since the backup may be lost.
Daily security scanning
Flagged issues get reviewed.
How it works & limits
Daily scans help identify potential issues. Novren reviews flagged findings and coordinates the next steps. Major cleanup or repair may need separate scope; complete security or malware removal is not guaranteed.
Uptime & SSL monitoring
Checks while you get on with your day.
How it works & limits
Automated uptime checks run every five minutes. SSL status is checked daily. Repeated downtime and certificate alerts enter the support workflow. Monitoring does not prevent outages or renew certificates.
50 AI edits a month
Describe a small change. Review it before publication.
How it works & limits
Use the AI Editor in your client portal to describe a change and review its preview. One approved, published change counts as one AI edit, even across multiple pages. AI and human allowances are separate; publishing follows your portal’s approval permissions.
Five small human edits a month
Keep everyday website details current.
How it works & limits
Five human-completed, bounded changes each month, typically about 30 minutes or less per task. You supply final text and images. Examples: business hours, team details, a banner replacement or publishing your article.
Maintenance support
One contact for your care and questions.
How it works & limits
Contact hello@novren.co for maintenance questions, issues or small edit requests. Maintenance questions are separate from the human edit allowance. Human support is not a 24/7 emergency service and no response-time guarantee is included.
Monthly care reports
A clear record, reviewed before release.
How it works & limits
Monthly reports cover available maintenance, backup, scan and monitoring activity. Novren reviews the report before releasing it. Exact details depend on your connected site and the reporting platform.
Your client portal
Your website’s care, in one place.
How it works & limits
Novren prepares your client workspace and sends an invitation after setup. Use the provided care portal to access your assigned website and enabled tools. You do not need to buy another care subscription.
Everyday changes
Two ways to get the small things done.
Both allowances are included. Choose the help that suits the change.
50 AI edits a month
Describe a small change in your client portal, then review the preview before publication.
Business hoursPhone numbersShort text changes
What counts as an AI edit?
One approved, published change counts as one edit, even across multiple pages. Publishing follows your portal’s approval permissions. Review the result carefully. Extra AI edits need separate agreement.
5 small human edits a month
Send the page and your finished text or image. A person handles the change for you.
Team informationBanner swapsSupplied articles
What counts as a human edit?
A clearly bounded task typically taking about 30 minutes or less. Provide final content. Extra requests and larger work need separate agreement; unused human edits do not roll over or pool into development hours. Maintenance questions do not use this allowance.
AI is optional. The allowances are separate. Redesigns and custom development are scoped as project work.
Keeping the scope clear
Everyday care is included. Bigger projects get their own scope.
Included recurring careSeparate project or cost
Managed updates, backups, scans & monitoringNew websites, redesigns and major page builds
50 AI edits + 5 small human edits monthlyCustom development, major integrations or ecommerce work
Maintenance support, reporting & portal accessCopywriting, branding and major SEO projects
Normal onboarding & connector setupMigrations, substantial repair or unusual infrastructure
Care for your existing WordPress siteHosting, domains, email hosting and premium licenses
Audit findings may need project work. We confirm scope and any extra price before accepting it.
Your next step
Make website care one less thing to manage.
One clear plan. $399/month per website. No setup fee.